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How to Build Real Customer Loyalty: Moving Beyond Premiums and Perks
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Personal lines insurance is notably price-sensitive. As previously discussed, maintaining a 20+% expense ratio is unsustainable for insurers. Beyond pricing, what truly ...
AI and Automation: The New Frontier of Business Efficiency and Innovation
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In recent years, the use of Artificial Intelligence (AI) and automation has skyrocketed, transforming industries, enhancing productivity, and reshaping the ...
What Happened in 2023: Major Events, Trends, and Key Takeaways
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As we bid farewell to 2023, it’s time to reflect on the major events, trends, and stories that shaped the ...
